Chris Neal
IT Professional
- e:
- p: (770) 406-6212
Summary
Highly-motivated, dedicated, and dependable with strong enterprise software, operating system, and programming background, looking for opportunity to learn, grow, and add value to a high-performance organization.
Work Experience
Aug 2009 - Present
Infrastructure Team Lead / Technician
Eagle Computer Care, Georgia Southern University, Part-Time
Infrastructure Team Lead
- Manage a team of technicians
- Management of Windows and Linux Servers
- Management of Cisco IOS networking equipment
- Microsoft SQL Server management including failover and backup systems
- Built backup storage arrays utilizing RAID-1 and RAID-5 technologies
- Implemented VMWare ESXi technology for virtualization of servers
- Nagios service monitoring with SNMP
- Designed and implemented dual networks for safe and infected computers
- Developed a computer repair ticketing system using VB.Net, HTML, CSS, PHP, SQL,
JavaScript, jQuery, AJAX, and JSON languages - Keeps track of customer computers throughout the repair process
- Tracks technician notes, part orders, warranty information, inventory
- Provides statistics and reports for management
- Computer hardware repair of student and faculty computers
- Operating System and software troubleshooting
- Virus and Spyware removal
Feb 2011 - Present
Owner
Chris Neal's Hosting
- Started my own Virtual Private Server hosting
- Custom built a 1u Xeon Quad-core 16GB RAM server
- Colocated in downtown Atlanta, GA
- Manage 8 virtual machines, both Windows and Linux, using the ESXi platform
Apr 2007 - Jan 2009
Computer Technician
NTi Computers, Part-Time
- Computer hardware and software troubleshooting
- Virus and Spyware removal
- Business support - remote and on-site
Qualifications
Projects
Personal
- Custom built two high-end gaming computers
- Custom built and colocated a 1u server
- Custom built a RAID-5 media server
- Created and host my own website
- Windows Server hardening
- Linux hardening
- Backtrack 5 pentesting, Wireshark, and Metasploit Framework
Education
Georgia Southern University
Information Techology Major — 3.4 GPA
Networking and Datacenter Administration Specialization
Computer Science Minor
Course Work
Network Architecture
- Installing and configuring OpenVPN
- Configuring Cisco IOS routers and switches
- Network subnetting
Datacenter Management
- Installing and configuring servers in a high-availability VMWare vCenter/ESX
environment - Utilization of storage area networks (SAN)
Network Security Fundamentals
- Configuring Cisco PIX firewalls
- Hardening Cisco IOS routers and switches
- Installing and configuring Snort + BASE Intrusion Detection System
- Designing and hardening a network and servers for a competition
Network Administration
- Installing and configuring of Linux services such as DHCP, DNS, SMTP, POP3, HTTP,
and FTP
IT Capstone Project
- Implementing Windows Server Active Directory and Microsoft Systems Center in a
Datacenter environment - Managing a project from start to end, developing goals, and team management
Extracurricular
Volunteer Work
- Perimeter Church Outreach – Tutored low income and ESL children for two years
- North Fulton Charities – Helped distribute Thanksgiving food and Christmas gift
donations to underprivileged families